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Our charges are calculated from the day of drop off to the day of collection. We do not offer any discounts for early collections, the full term will be charged for. Please note we have a minimum fee of £30 to cover deep cleaning and labour costs.
Our peak times are school holidays, bank holidays and Christmas. Please book as early as possible to avoid disappointment. All drop offs, collections and viewings are strictly within opening hours or at our discretion.
We are open to look after cats all year around but closed for drop offs and collections on Christmas Day, Boxing Day and New Year’s Day. We only open in the morning on Bank Holiday Mondays, Christmas Eve and New Year’s Eve.
We take payment by cash, cheque or bank transfer. If paying by bank transfer payment must be made before you collect your cat. Currently we do not require any deposits or charge for cancellations. Though please be respectful and notify us as early as possible if you need to cancel.
We highly encourage all prospective customers to come and have a look before you book. Viewings are by appointment only so please get in touch to book an informative tour where we will be happy to answer any questions.
Pick Up and Drop Off Services
For those without transport we offer a pick up and drop off service. This is purely subject to availability and charges depend upon location. Cats will only be transported in an appropriate and secure pet carrier.